If you are a First Responder on one of the multiple contracts shown above, please click here for more information about services.

Specialized Mental Health Services

First Responder Programs

Redemption Counseling Center (RCC) is the leading nonprofit provider of specialized mental health services for First Responders in Northern Arizona since 2020. Through its proprietary care model, RCC currently partners with eight first responder departments and supports hundreds of first responders with ongoing mental health services and in times of crisis.

Our Program

A Specialized Model for First Responder Mental Health

RCC's First Responder Mental Health Model is intentionally designed to address the unique psychological and occupational challenges faced by first responders, drawing on leading research, national conferences, and field-tested best practices. RCC delivers timely, effective, and evidence-based care tailored to the realities of the profession.

RCC’s model has been positively reviewed by an independent evaluation team and continues to demonstrate strong outcomes, including high client engagement, sustained utilization, and consistently positive feedback from the individuals and partner agencies. These results reflect RCC’s commitment to clinical excellence, accessibility, and meaningful, real-world impact. RCC employs therapists who are exclusively dedicated to serving first responders and who passionately engage in research, specialized trainings, and continuing education. The organization prioritizes hiring clinicians who combine strong clinical expertise with a deep alignment to the values and culture of the first responder community, ensuring clients can who up fully and be understood.

Our Clinicians

Meet Our First Responder Therapy Team

First responders experience occupational demands, critical incidents, cumulative trauma, moral injury, relationship strain, and other challenges that require more than general trauma training. Redemption Counseling Center’s First Responder Mental Health Program includes dedicated first responder therapists as well as additional trauma-trained clinicians who receive specialized and ongoing education related to first responder mental health.

Dedicated First Responder Therapists

These clinicians have a primary role within RCC’s First Responder Program and provide specialized care informed by the realities, culture, and occupational experiences of first responders.

First Responder-Trained Trauma Therapists

The following clinicians are trained to work with first responders and participate in ongoing education related to first responder culture, occupational stress, trauma, and mental health. Each therapist also brings additional areas of clinical experience that may help us match clients with the provider best suited to their individual needs.

Emily Neuman Bauerle, LCSW

EMDR trained, with advanced EMDR training in complex PTSD and dissociation and training in Internal Family Systems-informed EMDR.

Program-Wide Support

Specialized Care Throughout the Program

Whether a client works with one of RCC’s dedicated First Responder Therapists or another clinician on our first responder-trained team, their care is supported by RCC’s larger First Responder Program. Our clinicians receive continued training and consultation to strengthen their understanding of first responder culture, occupational stress, critical incident exposure, trauma, and the impact this work can have on individuals and families.